2020’s Top AI and IoT Trends

2020’s Top AI and IoT Trends

Smart cities, connected cars, and Conversational AI-powered chatbots are just a few of the latest examples of how AI and IoT trends are changing almost every industry. 

According to Statista, the global AI software market is forecasted to further increase its pace of growth, with revenues rising from an estimated almost US$15 million in 2019 to over US$118 billion by 2025.

So what do the experts predict for the AI and IoT trends in 2020?

In this article, we will share the top 10 AI and IoT trends that will impact consumers and businesses in the coming year. Let’s dive in!

Autonomous Driving

Even though we’re still at the beginning of autonomous vehicles’ story, in 2020 we’ll not only see more connected cars but also trucks and ships with a year full of milestones and breakthroughs.

Illustration: Gleb Kuznetsov

Before smart cars can go mainstream, several things must change. Laws, infrastructure, insurance, and popular opinion all need to change for autonomous driving to become commonplace. We expect to see more changes and more conversations about what should change and how in 2020.

Human augmentation

Animation: Albert Albaladejo

Human augmentation isn’t just for movies’ futuristic cyborgs. We’re already employing multiple technologies to improve our cognitive and physical abilities by putting technology in and on our bodies. 

Laser eye surgery has become common and wearables are increasingly being used to boost employees’ safety and efficiency. Construction and factory workers are already testing exoskeletons to enable them to safely lift superhuman weights.  

Digital Twins

A digital twin is a digital copy that’s used to test and optimize products, systems, and processes. This “simulation” helps businesses to enhance their performance by figuring out how to streamline their operations “virtually” before applying the changes in real life.

Digital twins are often self-learning so they can continually improve their performance. They use knowledge from people, other machines, and their surroundings. Digital twins help companies to predict failures, reduce maintenance costs, and prevent unplanned outages.

In 2020, we’ll see increasing use of:

  • “parts twins” to test production units; 
  • “products twins” to reduce maintenance costs;
  • “process twins” to increase service uptime; and 
  • “system twins” to optimize an entire system.

Graphic Design

Imagine a website that can design itself. Intelligent software can now create attractive and effective web pages by automatically recognizing the industry, analyzing the text, and scanning the images. 

Machine learning and AI also impact print design with AI-driven layout tools and design applications, making them an indispensable addition to graphic design’s top 2020 trends

Medical Visualization and Diagnostics

2020 may be remembered as the year where AI took a revolutionary step in the role of healthcare by allowing doctors to “see” internal organs without invasive procedures. 

AI-based applications’ improved image recognition will also enable patients to get accurate diagnoses from home with their existing devices.

Personalization of the Retail Experience

IoT enhances retail supply chain management with sensors and smart beacons. Businesses get better data and shoppers get the information they need to make buying faster, easier, and simpler.

The use of technology like UIB’s Conversational IoT helps to positively differentiate companies in a crowded market. Your favorite store can communicate with you directly in your preferred language on your favorite messaging channel, and even provide you with a dedicated personal shopper who’s always just a WhatsApp message away. 

Content Personalization

YouTube, Netflix, Apple Music, and Yandex are all using AI to merchandize content for their users. In 2020, we will see media companies changing the story for each user. For example, in 2018’s movie “Mosaic,” HBO let viewers select the character they wanted to follow.

User Experiences

New sensor technologies, smart algorithms, and user experience (UX) architectures — such as UIB’s Conversational UX, transforms the user experience. In 2020, we will see user interface (UI) designs that make complicated products and systems easier for first time users to navigate and use.


As IoT expands the amount of data generated by connected devices, users’ data security is one of companies’ biggest challenges. Fortunately, smart devices are already beginning to “protect themselves.”

Machine-to-machine authentication and biometric logins will become the norm in the upcoming year. We’ll also witness the AI and machine learning analytics being used to define and prevent data breaches.

Connected Clouds

Connected clouds bring together the best aspects of cloud storage and private data centers. This innovative technology meets creates a seamless, protected, and streamlined platform that provides both private and public environments. 

Top AI and IoT Trends

AI and IoT are quickly-evolving technologies that are changing industries, models, and culture. Companies of all sizes are increasingly viewing them as must-have tools to remain competitive and achieve their business objectives. How will your business use AI and IoT in 2020?


About the Author

Dana Kachan is a text-based adventure connoisseur, a lover of horror movies, and an enthusiastic marketing strategist with ReVerb.


By | 2019-11-19T11:41:16+00:00 November 18th, 2019|Categories: Unified Inbox|0 Comments

About the Author:

Ken Herron
UIB Chief Marketing Officer Ken writes about the latest IoT and AI global news, trends, and best practices.