Customer Service

UIB du Telecom WhatsApp Case Study

By | 2019-10-30T16:09:13+00:00 October 30th, 2019|Categories: UIB, WhatsApp|Tags: , , , , , , , , , , , , , , , , |

We are very proud to have worked together with UAE-based telco provider du Telecom to create “Blu,” a -UnificationEngine®-powered virtual assistant on WhatsApp and Facebook Messenger, and to

The UIB Guide for How to Use the WhatsApp Business API for Customer Service and Marketing

By | 2019-08-19T18:15:08+00:00 August 19th, 2019|Categories: UIB, Unified Inbox, WhatsApp|Tags: , , , , , , , , , , , , , , , , , , |

Messaging in general, and WhatsApp in particular, have changed how people around the world communicate. Messaging and the WhatsApp Business API are now transforming how businesses across all

Working with DEWA During Dubai Future Accelerators Cohort 6

By | 2019-08-01T12:41:34+00:00 July 29th, 2019|Categories: Unified Inbox|Tags: , , , , , , , , , , , , , , , , , |

Enabled by UIB’s UnificationEngine®, DEWA customers can now speak to the “Rammas” customer service virtual assistant on WhatsApp.   by Gulraiz Khalid The Dubai Electricity and Water Authority

UIB UnificationEngine® Now Supports BBM

By | 2019-03-06T15:43:55+00:00 March 6th, 2019|Categories: News, UIB|Tags: , , , , , , , , , , , , , , , , , |

UIB’s UnificationEngine®, the world’s leading intelligent IoT messaging platform, is omnichannel, open, and secure. And it supports BBM! When you add a UnificationEngine-powered SmartContact® to your smartphone, you