virtual assistant

Working with DEWA During Dubai Future Accelerators Cohort 6

By | 2019-08-01T12:41:34+00:00 July 29th, 2019|Categories: Unified Inbox|Tags: , , , , , , , , , , , , , , , , , |

Enabled by UIB’s UnificationEngine®, DEWA customers can now speak to the “Rammas” customer service virtual assistant on WhatsApp.   by Gulraiz Khalid The Dubai Electricity and Water Authority

A first for du and their customers

By | 2019-03-07T13:47:12+00:00 March 7th, 2019|Categories: Press Releases, Top Post, UIB|Tags: , , , , , , , , , , , , , , |

du continues to reinvent their customer experience by using UIB's UnificationEngine® and Facebook's WhatsApp to make consumers’ lives more convenient.   Dubai, United Arab Emirates (March 5, 2019)