UIB du Telecom WhatsApp Case Study

UIB du Telecom WhatsApp Case Study

We are very proud to have worked together with UAE-based telco provider du Telecom to create “Blu,” a -UnificationEngine®-powered virtual assistant on WhatsApp and Facebook Messenger, and to see Facebook recognize du in an official WhatsApp case study/success story  
 
Through this UIB UnificationEngine® Conversational AI platform-powered chatbot, customers can contact du 24/7 on WhatsApp and instantly receive responses. 
 
Customers reach out to du on WhatsApp, initiating conversations with Blu about bill payments, roaming service activations, online order tracking, mobile recharge, and account registration.
Read more about the business impact Blu has had on du and their customers in the case study below:
UIB du WhatsApp Case Study

UIB du WhatsApp Case Study

About the Author:

Ken Herron
UIB Chief Marketing Officer Ken writes about the latest IoT and AI global news, trends, and best practices.