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What does UIB do?

We make human to machine communications simple. With 19 patent families (and counting!), we solve the problem of how to talk to cloud-connected software, services, chatbots, and devices.

Unification Engine Demo

Try It Now

Try out UIB’s UnificationEngine® for yourself. With a UnificationEngine-powered SmartContact™, users can talk via natural language voice and instant messaging to any device on any channel in any language with or without a mobile app or virtual assistant.



With UnificationEngine, you can talk to any connected “thing” or service on over 30 of the world’s most popular communications platforms, including email, SMS, smart speakers, and social media messaging and chat apps (including WhatsApp, Twitter, Facebook Messenger, WeChat, LINE, Viber, and many more).

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Featured Blog Posts

  • Samsung WarrantyBot Chatbot Warranty Registration

Samsung WarrantyBot Chatbot Warranty Registration

What made Black Friday, Cyber Monday, and the entire Cyber Weekend even more special this year in Singapore? Shoppers at Harvey Norman and other stores got to experience Samsung's newest innovation. Samsung continues to lead

  • A first for du and their customers

A first for du and their customers

du continues to reinvent their customer experience by using UIB's UnificationEngine® and Facebook's WhatsApp to make consumers’ lives more convenient.   Dubai, United Arab Emirates (March 5, 2019) — UAE-based telecommunications company du, from Emirates

  • WhatsApp Enterprise API Partner

UIB Named Official WhatsApp Enterprise API Partner

Singapore (December 18, 2018) – UIB Holdings Pte. Ltd. (UIB) today announced that it has been named an official WhatsApp Enterprise API Partner. Customers who use UIB’s award-winning, open omnichannel messaging platform will now have


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