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D2C Commerce & Retail

Brands and dealerships sell, remarket and retain on WhatsApp, Instagram and TikTok — with AI that knows the catalogue and the customer.

Trusted byPlaneo

Success stories

10×

monthly active users in D2C

Planeo Germany

WhatsApp-first commerce across Germany, Austria, France and Italy.

Use cases

Catalogue sales

Browse, ask and buy in one thread.

Cart recovery

AI follow-ups that answer the reason people hesitated.

Click-to-chat ads

Ad clicks land in qualifying conversations.

After-sales

Delivery, returns and service bookings.

  1. 1

    Ask permission, then personalise

    Opt-in quality beats list size.

  2. 2

    Answer the objection, not just remind

    Recovery works when the AI resolves doubts.

  3. 3

    Track back to the campaign

    Tie every chat sale to its ad.

Your brand on the front. Our patents underneath.

Bring UIB to your d2c commerce & retail business.

Discuss the customer journeys, systems and deployment requirements that matter to your commerce team.