Accessibility
Our approach to making UIB's website and digital experiences accessible to more people.
Last updated: 15 November 2026.
Our commitment
We want people with different abilities to access information about UIB and contact us. Our accessibility target for the public website is the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. Accessibility is an ongoing improvement process, not a claim that every page or connected product is fully conformant.
Design priorities
Our priorities are meaningful headings and links, readable contrast, keyboard operation and visible focus, alternatives for informative images, labelled forms with understandable errors, usable layouts when text is enlarged, and respect for reduced-motion preferences. We consider accessibility when adding or updating content.
Scope and current limitations
This statement covers the public uib.ai website. A comprehensive independent conformance assessment has not been completed. Older artwork and screenshots may contain text without an equivalent detailed description; automated translation and third-party destinations may introduce additional barriers. Platform products and customer deployments have their own requirements and are not certified by this statement. Discuss product-specific accessibility requirements with UIB before contracting.
Assistance and alternative formats
If content or a form is difficult to access, email legal@uib.ai or call +1 (478) 312-8255 to request assistance or an accessible alternative. Tell us the page address, what you were trying to do, the barrier and your preferred contact method or format. Browser and assistive-technology information can help, but is optional; do not send passwords or sensitive personal information. We aim to acknowledge reports promptly, investigate the barrier and explain available alternatives or next steps without promising an unverified resolution deadline.
Review and feedback
We use user feedback and assessment findings to prioritise improvements. If a response does not address your concern, reply to legal@uib.ai requesting a further review. This statement does not limit any applicable accessibility or non-discrimination rights.