All systems operational
Live availability of UIB's APIs, Unified AI® and channel connectors over the last 90 days.
All systems operational
Platform
UnificationEngine® API99.97% uptime
90 days agoToday
Unified AI® console100.00% uptime
90 days agoToday
Webhooks & events99.97% uptime
90 days agoToday
Authentication & sign-in100.00% uptime
90 days agoToday
Channels
WhatsApp Business99.97% uptime
90 days agoToday
LINE · Messenger · Instagram100.00% uptime
90 days agoToday
TikTok Messaging99.97% uptime
90 days agoToday
Voice & SMS100.00% uptime
90 days agoToday
Email100.00% uptime
90 days agoToday
Video & Mobile Chat SDK100.00% uptime
90 days agoToday
Past incidents
Oct 21, 2026 · Resolved
Delayed TikTok message delivery
Upstream latency from the provider. Messages were queued and delivered; resolved in 38 minutes.
Sep 16, 2026 · Resolved
WhatsApp outbound errors
Meta Cloud API returned intermittent errors for 1 h 12 min. Retries delivered all messages.
Questions about an incident? Write to support via the Help & Support page.