Healthcare & Telehealth
Hospitals, clinics and telehealth providers book and remind patients, share results and run video consultations — on private infrastructure when patient data must stay in-house.
Every missed appointment is lost capacity.
Reduce no-shows
Two-way reminders let patients confirm, cancel or reschedule in one tap, so slots get refilled.
Free up front-desk phones
Routine questions and bookings move to chat, around the clock.
Keep patient data sovereign
Deploy on-premise or in your own cloud with the source code licence.
Use cases
Appointment booking
Specialty, doctor and slot selected in chat, synced with your scheduling system.
Reminders & rescheduling
Confirm, cancel or move appointments in one reply.
Lab & report notifications
Secure alerts when results are ready, with authenticated access.
Medication adherence
Scheduled reminders and refill requests.
Video consultations
Encrypted video visits through the Voice & Video SDK, in your own app or portal.
Pre-visit intake
Symptoms, insurance details and consent forms collected before arrival.
Channels healthcare teams use most
Best practices
- 1
Authenticate before you disclose
Verify the patient before any clinical detail is shared.
- 2
Make rescheduling easier than skipping
A one-tap reschedule beats a silent no-show.
- 3
Keep clinicians out of admin
Let the AI handle logistics; route medical questions to people.
Healthcare questions, answered
Can clinics reduce no-shows with WhatsApp reminders?+
Yes. Two-way reminders let patients confirm, cancel or reschedule in one tap, so freed slots can be offered to others.
Is UIB suitable for patient data?+
UIB can run on private infrastructure — on-premise or in your own cloud under the source code licence — with authentication built into the conversation flow.
Does UIB support telehealth video?+
Yes. The Voice & Video SDK adds encrypted video consultations to your own app or patient portal.
Does the AI give medical advice?+
No. It handles logistics such as bookings, reminders and intake, and routes clinical questions to your staff.