← All industries
Transportation & Mobility
Express bus and transit operators sell tickets end-to-end in WhatsApp: route search, seat choice, payment and boarding pass in one thread.
Trusted by
Plusliner
Plusliner
Success stories
200+
destinations bookable in WhatsApp
Malaysia's largest express bus group, with zero app downloads required.
Use cases
Ticketing in chat
Search, seat selection and payment in one conversation.
Boarding passes
QR codes delivered where passengers already look.
Disruption alerts
Delays and rebooking pushed proactively.
Loyalty
Repeat-trip offers based on travel history.
Best practices
- 1
Remove the app download
Every extra install step costs bookings.
- 2
Confirm with rich messages
Seat maps and passes beat plain text.
- 3
Notify, don't wait
Push changes before the station queue forms.