← All industries
Banking & Financial Services
Banks and microfinance institutions use UIB for loan qualification, account servicing and secure hand-off to advisors — on private infrastructure when required.
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Success stories
45%
faster loan processing

Khmer and English qualification flows with live-agent handover; IT costs down 30%.
Use cases
Loan qualification
Multi-step eligibility checks in chat.
Account servicing
Balances, cards and statements with authentication.
Advisor video
KYC and advisory sessions over the Video SDK.
Collections
Respectful, automated payment reminders.
Best practices
- 1
Authenticate inside the flow
Step-up verification only where the data demands it.
- 2
Keep data in-region
Deploy on-premise or in your cloud with the source licence.
- 3
Log every decision
Audit trails for regulators, by design.

