WhatsApp API
Reach, engage, and connect with your customers on the world’s most popular messaging app.
Templates, catalogues, payments and flows on the world's most-used chat app.
- Send and receive through one UnificationEngine® API
- AI replies from Unified AI®, with people in the loop
- One conversation history across every channel
- Fully white-label, or self-serve with pay-as-you-go pricing
Use UIB as your WhatsApp BSP, or bring your own BSP or BSP licence.
Official Business Solution Provider · WhatsApp Business
Use UIB as your WhatsApp BSP, bring your own BSP, or use your own BSP licence. Your provider, your choice.
Stay connected with your customers through WhatsApp
Automated & Interactive Messaging
- — Set up AI-powered chatbots for instant responses and 24/7 customer support.
- — Use interactive message templates with quick replies and send WhatsApp messages through UIB's API.
Personalized Notifications & Alerts
- — Send order confirmations, delivery updates, and appointment reminders.
- — Trigger notifications from your CRM, e-commerce, or support system.
Omnichannel Integration
- — Sync with your helpdesk, chatbot, or automation tools.
- — Gain real-time analytics & insights for better engagement.
Secure, Verified Business Messaging
- — Get the green tick verification for brand credibility.
- — Ensure end-to-end encryption for data security and compliance.
How UIB's WhatsApp API would integrate with your business
- 1
Connect Your Business
Sign up, verify your WhatsApp Business account, and get API access.
- 2
Automate & Personalize
Set up chatbots, interactive message templates, and automated workflows.
- 3
Integrate with Your Tools
Sync WhatsApp with your CRM, e-commerce, or customer support system.
- 4
Engage Customers at Scale
Send notifications, handle real-time chats, and automate responses.
- 5
Monitor & Optimize
Track engagement, response rates, and customer interactions with real-time analytics.
One API for WhatsApp Business and every other channel.
The same UnificationEngine® call reaches every channel, with Unified AI® replies and one shared conversation history.
uib.messages.send({
channel: "whatsapp",
to: "+6591234567",
template: "order_shipped"
})