← All industries
Smart Devices & IoT
Manufacturers and facility operators control and support connected devices through chat — built on UIB's own IoT messaging patents.
Trusted by
Success stories
91%
opt-in rate, 98% satisfaction
WarrantyBot registration and appliance-control proof of concept.
QR
to WhatsApp facility requests
Smart-building issues reported by scanning a code on site.
Use cases
Warranty registration
Register a product in a 30-second chat.
Device control
Chat-based commands for appliances and building systems.
Onboarding
Data-over-sound and data-over-light pairing.
Field service
Report, triage and dispatch from a QR code.
Best practices
- 1
Make onboarding invisible
Pair devices without typing codes.
- 2
Build in a kill-switch
Security first for anything that moves or heats.
- 3
Use chat as the remote
Customers already know how to message.